Terms & Conditions Max Bet – Your Rights and Responsibilities

This Terms and Conditions document ("Terms") constitutes a legally binding agreement between you ("Member" or "User") and Max Bet ("Platform", "We", "Company"). By registering, logging in, or using any service on the platform Max Bet, you automatically agree to be bound by all terms, conditions, policies, and guidelines contained in this document.

Please read these Terms carefully before using the platform. If you do not agree with any part of these Terms, you are not permitted to use the services Max Bet. If you have any doubts or questions, please contact our support team at support@maxbet-win.com before proceeding with registration.

In this document, the following terms shall have the meanings assigned to them:

• "Max Bet" / "Platform" refers to the website maxbet-win.com and all services associated with it.
• "Member" refers to any individual who has registered and holds an active account at Max Bet.
• "Credits" refers to the monetary balance in a Member's account, denominated in Malaysian Ringgit (MYR).
• "Bonus" refers to any free credits, deposit match, or other rewards offered by Max Bet to Members.
• "Games" refers to all wagering activities available on the platform, including casino, poker, table games, and Sports Betting.

To be eligible to register and use the platform Max Bet, you must meet all of the following eligibility requirements:

• You must be 21 years and above at the time of registration. Registration by individuals below the specified age limit is strictly prohibited and will result in account closure and forfeiture of all balances without compensation.
• You must be an individual (not a company or corporate entity) registering in your own personal capacity.
• You must act on your own behalf and not under the direction or for the benefit of any third party.
• You are not currently on any list of individuals prohibited or suspended from using this service Max Bet.
• You do not have an active diagnosis of compulsive gambling disorder, nor are you currently undergoing any gambling-related treatment programme.

Each Member is only permitted to hold one (1) active account on the platform Max Bet. Owning more than one account — whether using different personal details, different phone numbers, or different IP addresses — is strictly prohibited and constitutes a serious violation of these Terms.

• The information you provide during registration must be accurate, complete, and up to date. This includes your full name, an active Malaysian phone number, and a valid email address.
• You are solely responsible for keeping your account password confidential. Max Bet will never ask for your password via email or message.
• You are responsible for all activity that occurs under your account, regardless of whether it was carried out by you personally.
• Identity verification (KYC) may be required before your first withdrawal or when requested by our security team Max Bet.

All financial transactions on the platform Max Bet conducted in Malaysian Ringgit (MYR). The following deposit methods are available:

• All deposits must originate from an account or payment method registered in the same Member's name.
• Max Bet does not accept deposits from third parties under any circumstances.
• Successfully processed deposits cannot be reversed. In the event of a technical issue, please contact customer support with proof of transaction.
• Deposit transactions suspected of fraud will be placed on hold pending investigation.

Members are entitled to withdraw valid credit balances from their account Max Bet they are subject to the following conditions:

• The minimum withdrawal amount is RM 50 per transaction.
• Identity verification (ID upload) is required for the first withdrawal and for withdrawals exceeding RM 5,000.
• Withdrawals will be processed to the same payment method used for the deposit, or to a verified account held in the same Member's name.
• Processing time is 15–30 minutes for fully verified accounts.
• Bonuses that have not met the rollover requirement are not eligible for withdrawal.
• Max Bet reserves the right to request additional supporting documents for withdrawal requests deemed unusual, for fraud prevention purposes.

All bonuses and promotions offered by Max Bet are subject to the specific conditions stated in each offer. The general conditions that apply to all bonuses are as follows:

• Rollover/Turnover Requirement: Most deposit bonuses carry a rollover requirement of between 10x and 30x, depending on the bonus type. This means you must wager the bonus amount the specified number of times before a withdrawal is permitted.
• Validity Period: All bonuses have a stated validity period. Any bonus not used within the specified period will be automatically forfeited.
• One-Time Bonus: Only one active bonus is allowed at a time. Members may not combine two separate bonuses.
• Welcome Bonus: The welcome bonus is only available to first-time registrations and cannot be reclaimed if an account is closed and reopened.
• Max Bet reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.
• Any attempt to abuse bonuses (including arbitrage techniques or opposing bets) will result in bonus forfeiture and may lead to account closure.

All games available on Max Bet — including live casino, poker, blackjack, table games, and Sports Betting such as Malaysia Super League and EPL football, badminton, and e-sports — are subject to the following rules:

• All game results are final once a round is completed. No disputes will be entertained after a result has been declared.
• In the event of a technical disruption during an active game, Max Bet reserves the right to void the round in question and return the original stake to the Member.
• The RNG (Random Number Generator) system used across all digital games has been independently audited to ensure fairness.
• For Live Casino games, results recorded by the dealer's camera system are final in the event of any dispute.
• The minimum and maximum bet limits set for each table or betting market must be strictly observed.
• Bets placed after an event has started (for Sports Betting) may be voided without notice at our sole discretion Max Bet.

The following actions are strictly prohibited on the platform Max Bet and may result in account closure and forfeiture of all balances:

• Opening more than one account (duplicate accounts).
• Using automation software, bots, or any third-party programs to play or place bets.
• Colluding with other players to manipulate game outcomes, particularly in poker or table games.
• Use of a credit card or payment method that does not belong to you (chargeback fraud).
• Attempts at money laundering through deposit and withdrawal activities.
• Bonus abuse includes hedging, arbitrage, or any strategy specifically designed to exploit the bonus system.
• Providing false or misleading information during registration or the KYC process.
• Threatening, insulting, or harassing staff Max Bet or other Members.

Max Bet reserves the right to suspend or close any Member's account under the following circumstances:

• Violation of any provision of these Terms and Conditions.
• Registration information found to be false or inaccurate during verification.
• Suspected fraudulent activity or money laundering.
• Withdrawal requests that cannot be supported by valid proof of source of funds.
• Instructions from relevant authorities or regulatory bodies.

Members may also close their own account at any time by contacting customer support. All valid real-money balances will be returned upon completion of the verification process within 7 working days.

Max Bet shall not be liable for any losses arising from:

• Internet or network service disruptions beyond our control.
• Betting decisions made by Members based on third-party information or statistics.
• Losses arising from unauthorised third-party use of an account due to the Member's own negligence.
• Changes in laws or regulations that affect the availability of our services.

In any circumstance, the maximum liability Max Bet to any Member shall not exceed the amount of the Member's most recent deposit.

The collection, use, and protection of Members' personal data are governed by Privacy Policy Max Bet which forms part of these Terms. By accepting these Terms, you also agree to the terms of our Privacy Policy.

• Your data is stored on secure servers protected by 256-bit SSL encryption.
• Your personal information will not be sold to any third party for marketing purposes.
• We may share necessary data with payment providers (Touch 'n Go, GrabPay, DuitNow, etc.) solely for the purpose of processing your transactions.

Max Bet fully committed to responsible gambling practices. Our platform provides the following tools to help Members manage their wagering activity:

• Deposit Limit: Set daily, weekly, or monthly deposit limits to keep your spending in check.
• Loss Limit: Set a maximum loss limit within a specified period.
• Cool-Off Period: Take a break from the platform for 24 hours, 7 days, or 30 days.
• Self-Exclusion: The option to self-exclude completely from the platform for a period of 6 months to 5 years.

All of these tools are accessible directly from your account settings. For more information and support resources, visit our Responsible Gaming ours.

Max Bet reserves the right to modify these Terms and Conditions at any time. Members will be notified of any material amendments through:

• A pop-up notification upon logging in to your account.
• A notification email will be sent to your registered email address.
• Updates to this Terms & Conditions page with a new effective date.

Continued use of the platform Max Bet after the amendment's effective date will be considered acceptance of the revised Terms. If you do not agree with the changes, you must stop using the platform and close your account.

If you have any questions, concerns, or complaints regarding these Terms and Conditions or any aspect of our services Max Bet, please contact us via:

• Email: support@maxbet-win.com (response within 24 hours)
• Live Chat: Available 24 hours a day, 7 days a week via the chat icon on the website
• Frequently Asked Questions: Visit the FAQ us for immediate assistance

We aim to respond to all enquiries within 24 business hours. For urgent issues relating to your account or security, please use the live chat channel for a faster response.